FREQUENTLY ASKED QUESTIONS
THE BURN BOX is a subscription box for firefighters. Each month we ship tools, apparel, gear, and more. Perfect for volunteer and profesional firefighters, the Burn Box sources products from fellow firefighter owned businesess.
After you subscribe, your box will be shipped on the 30th of the month.
-This allows us time to aquire the proper sizes for your Box.
-You can expect your box to arrive the first week of evey month.
-Your subscription will renew on the 15th of the month and box will ship the 30th of every month movong forward.
-Cancel before the 15th of the month if you do not wish to renew.
The Burn Box ships on the 30th of the month. You will recieve tracking infomation via email when your box is shipped. We are currently shipping USPS Priority Mail, typically 2-3 day delivery time.
When you first sign up, you are charged immediately. Moving forward the renewal date will be the 15th of the following month.
The Burn Box is only available in the US and Canada at this time.
If you would like to skip or pause your subscription, first Login to your account.
-Under the My Subscripction section, select the manage tab.
-Then select subscription settings
-Choose Pause My Subcription
First login to your Account
-Select 'manage' under my Subscription
-Choose subscription settings
-From there select Cancel my subscription